At Mind Freeze Interactive, we value the privacy, security, and experience of our users. This Privacy Policy explains how information is used within the Mind Freeze app, website, and related interactive game show services.
About the Platform
Mind Freeze is an interactive trivia and live game show platform that allows users to participate in live and virtual events, access leaderboards, create player profiles, join interactive gameplay experiences, and securely access account-based features across supported devices and platforms.
Authentication
Mind Freeze primarily supports secure authentication through trusted third-party login providers such as Google Sign-In and Facebook Login. These authentication methods are designed to provide users with a streamlined and secure sign-in experience while reducing the need for manual account creation and password management.
Contact Information for Authentication
In certain situations, Mind Freeze may also request a mobile phone number or email address as a secondary or backup authentication method for account verification, account recovery, security validation, or identity confirmation purposes. Users voluntarily provide this information during signup, login, account recovery, or authentication-related actions within the platform.
When a phone number is used, Mind Freeze may send a one-time password (OTP) verification code via SMS to securely confirm the user’s identity and provide access to account-based features. Verification messages are only sent in direct response to a user-initiated authentication request.
Mind Freeze does not use authentication-related phone numbers or email addresses for unsolicited marketing campaigns, promotional advertisements, mass texting, or recurring automated marketing communications. Users are not automatically subscribed to marketing lists through the authentication process.
Use of Information
Any information provided within the Mind Freeze platform is used solely for authentication, account access, gameplay participation, leaderboard functionality, event interaction, account security, service reliability, and platform operations. Mind Freeze does not sell or distribute authentication-related user information to third parties.
Security
Mind Freeze implements reasonable administrative, technical, and operational safeguards designed to protect user information and reduce the risk of unauthorized access, misuse, fraud, or security compromise. Access to authentication-related information is limited to authorized systems, trusted providers, and personnel necessary to maintain platform functionality and security.
Third-Party Providers
For operational purposes, Mind Freeze may utilize trusted third-party providers including authentication platforms, cloud hosting services, communication providers, livestreaming services, payment processors, ticketing systems, or related event technology vendors required to support the functionality of the platform. These providers are used strictly to support platform operations and user authentication workflows.
Third-Party Integrations & Links
The Mind Freeze platform may contain integrations or links to external services including Google, Facebook, livestreaming platforms, payment gateways, ticketing services, and virtual event technologies. Users are encouraged to review the privacy policies and terms of those third-party platforms independently.
Acceptance of This Policy
By using the Mind Freeze website, application, or related services, users acknowledge and agree to the practices described in this Privacy Policy. Mind Freeze reserves the right to update or modify this policy as the platform evolves, and any changes will be reflected through the applicable website or platform services.
Contact
Users with questions regarding this Privacy Policy, authentication practices, or account security may contact the R2 Entertainment/Mind Freeze team through official support channels.